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ONLINE HELP INDEX
:: Shopping Online
:: Sending Gifts
:: Privacy Policy
:: Pricing & Safety
:: Postage & Delivery
:: Returns & Exchanges
:: Fabrics & Care
:: Important Information
:: Size Charts
:: Technical Specs
:: For Members
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Postage & Delivery
WITHIN AUSTRALIA
For Online orders a flat rate of $9 applies to orders below $151. As part of a new way to make Online shopping even easier and more accessible for our customers, orders that exceed $151 are entitled to FREE DELIVERY.
| ONLINE / INTERNET RATES |
| Under $151 |
$9.00 |
| $151 and over |
FREE |
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For Call Centre & Mail orders a flat rate of $9.00 applies to orders below $101. For orders between $101 to $151, a flat rate of $12.00 will apply. Orders that exceed $151 are now entitled to FREE DELIVERY.
| PHONE / MAIL ORDER RATES |
| Under $101 |
AUD$9.00 |
| $101 -$151 |
AUD$12.00 |
| $151 and over |
FREE |
We deliver by courier and your signature is required on delivery, therefore, we recommend a work address if more convenient. If no one is available to sign for the parcel, 3 attempts will be made to deliver the parcel upon returning back to us. We deliver to P.O. Boxes. Please allow 3- 7 working days delivery. Sorry no C.O.D's. |
WITHIN NEW ZEALAND
| ONLINE / PHONE / MAIL ORDER RATES |
| under $101 |
AUD$12.00 |
| $101 -$151 |
AUD$15.00 |
| $151 and over |
FREE |
It will take between 4 to 10 working days. We deliver by courier and your signature is required on delivery, therefore, we recommend a work address if more convenient. If no one is available to sign for the parcel it will be re-directed to the nearest post office or depot. Collection or re-delivery from the depot can be arranged, but unfortunately parcels must be collected from the post office. We deliver to P.O. Boxes. Sorry no C.O.D's. |
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All prices are in Australian dollars. The prices within the online store DO include relevant New Zealand duties and other custom charges.
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| OTHER COUNTRIES |
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| North America: |
Europe: |
Africa: |
Middle east: |
Asia & Pacific: |
Canada
USA |
Austria
Belgium
Croatia
Denmark
Finland
France
Germany
Greece
Ireland
Italy
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Monaco
Netherlands
Norway
Poland
Spain
Sweden
Switzerland
United Kingdom |
South Africa |
Israel
Saudi Arabia
United Arab Emirates |
China
Hong Kong
Indonesia
Japan
Malaysia
Singapore
Thailand
Vanuatu
Vietnam |
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| ALL ORDERS |
| Under $100 |
AUS $10.00 |
| $100 - $300 |
AUS $15.00 |
| $300 - $1000 |
AUS $20.00 |
| Over $1000 |
AUS $40.00 |
It will take between 7 to 20 working days. We deliver via Air Mail. If no one is home for delivery, local postal guideliness apply. Sorry no C.O.D's or P.O. Boxes. All prices are in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other custom charges that you may inccur. |
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